Team members
How to invite teammates to your Feedvote workspace, what each role can do, and how to change roles or remove people.
Team members are the people who run your Feedvote workspace with you. The owner or an admin invites them by email from Settings > Team in the dashboard. Each team member has a role: Owner, Admin or Viewer.
Team members, contacts and visitors
Feedvote has three kinds of people. Only team members are managed on the Team tab.
| Who | How they get access | What they see on the public board |
|---|---|---|
| Team member (Owner, Admin, Viewer) | Invited from Settings > Team | Every item, including items visible only to your team |
| Contact | Added to a customer under Settings > Visibility | What you share with everyone, plus what you share with their customer |
| Visitor | Opens your board | What your visibility settings allow |
Do not invite clients or stakeholders as team members. Add them as contacts of a customer instead. See Customers and contacts and How visibility works.
Roles
| Role | What this role can do |
|---|---|
| Owner | The person who created the workspace. Has the OWNER badge. Only the owner sees the Advanced tab in settings. Nobody can remove the owner or change the owner's role. |
| Admin | Can manage feedback, roadmap, and publish changelog updates. Can invite teammates, change roles, cancel invites and remove teammates. |
| Viewer | A teammate who can't change settings. Sees every item on the board, including ones visible only to your team. Cannot invite or remove people. |
Invite a teammate
The owner or an admin can invite teammates in the dashboard.
- Go to Settings > Team.
- Click Invite teammate.
- Under Access level, choose Admin access or Viewer access.
- Type the teammate's Email address.
- Click Send admin invite or Send viewer invite.
Feedvote emails an invite link to the teammate. If Feedvote cannot send the email, the invite is not saved and you see an error. Try again a moment later.
A pending invite shows in the team list with the INVITE PENDING badge. The list shows who sent the invite, when it was sent and when it expires. An invite link expires 7 days after it is sent. An expired invite no longer shows in the list.
To send an invite again, invite the same email address again. Feedvote sends a new link, and the old link stops working.
Accept an invite
This part is for the person who got the invite email.
- Open the link in the invite email. The page shows the workspace name, the email the invite is for, the role, when it was sent, when it expires and who invited you.
- If you are not signed in, click Sign in to continue. Sign in with the email address the invite was sent to. If you do not have a Feedvote account yet, click Sign up on the sign-in page and sign up with that email address.
- Click Accept invite.
An admin then goes to the dashboard. A viewer goes to the roadmap on the workspace's public board.
The invite works only for the email address it was sent to. If you are signed in with another email, the page tells you, and you can click Switch account.
The invite page can also show one of these messages:
| Message | What it means |
|---|---|
| Invite expired | The link is older than 7 days. Ask the team to send a new one. |
| Invite revoked | The owner or an admin cancelled the invite. |
| Invite already used | Someone already accepted this invite. |
Change a teammate's role
The owner or an admin can change roles.
- Go to Settings > Team.
- Open the role menu next to the teammate.
- Choose ADMIN or VIEWER.
You cannot change your own role. Nobody can change the owner's role.
Remove a teammate or cancel an invite
The owner or an admin can remove teammates.
- Go to Settings > Team.
- Click Remove next to the teammate.
- Click Remove Member to confirm.
The teammate loses access to the workspace right away. Items visible only to your team are then hidden from them on the public board. You cannot remove yourself, and nobody can remove the owner.
To cancel a pending invite, click Cancel invite next to it, then click Revoke Invite. The invite link stops working.
Seat limit
There is no limit on the number of team members. You can invite as many teammates as you need.
Common questions
How many teammates can I invite?
There is no limit. Your plan does not limit the number of team members.
Should I invite a client as a Viewer?
No. A Viewer sees every item, including items visible only to your team. Add clients as contacts of a customer under Settings > Visibility, so they see only what you share with everyone and with their customer. See Customers and contacts.
My teammate's invite link expired. What do I do?
Invite links expire after 7 days. Go to Settings > Team and invite the same email address again. Feedvote emails a new link.
Why does the invite page say the invite was sent to a different email?
You are signed in with a different email than the one the invite was sent to. Click Switch account and sign in with the invited email address.
Can a Viewer invite other people?
No. Only the owner and admins can invite teammates, change roles, cancel invites and remove teammates.
Can I remove the workspace owner?
No. Nobody can remove the owner or change the owner's role.