Key concepts
The meaning of the main Feedvote terms, as they appear in the dashboard and on the public board.
This page explains the words Feedvote uses in the dashboard and on the public board. Each term has a short definition and a link to the page with more detail.
Places
Workspace
A workspace is one Feedvote board with its own board URL, items, settings and team. Some screens call it a project, for example Delete project in Settings > Advanced. Workspace and project mean the same thing. The setup guide creates your first workspace when you click Create public roadmap. See Projects.
Board URL
The board URL is the web address of your public board, in the form your-name.feedvote.app. Feedvote creates it from your board name during setup. You can also use your own domain. See Custom domain.
Public board
The public board (also called the portal) is the page your customers open. It has three tabs: All updates, Roadmap and Changelog. See Portal overview.
Dashboard
The dashboard is where your team manages the workspace. It has these pages: Analytics, Feedback, Roadmap, Changelog and Settings.
People
Team member
A team member is a person on your team who works in the dashboard of a workspace. Team members see all items, including items set to Only my team. When you invite someone in Settings > Team, you choose Admin access or Viewer access. Admin access can manage feedback and the roadmap and publish changelog updates. See Team.
Visitor
A visitor is anyone who opens your public board. What a visitor can see and do depends on your settings in Settings > Visibility.
Customer
A customer is a group of people, such as one company. You create a customer in Settings > Visibility with Add customer. You can then share items with only that customer. See Customers.
Contact
A contact is a person who belongs to a customer. You add contacts with Add contacts by typing their email addresses. People who already signed in to your board are added right away. Everyone else gets an invite by email.
Items and activity
Feedback item
A feedback item is one request, idea or piece of work on your board. Visitors can post feedback on the public board, based on your settings. With Linear connected, items can also come from Linear. Your team manages items on the Feedback page. See Feedback.
Status
The status of an item shows where the work stands. On the roadmap, each status is a column. See Roadmap.
Roadmap and columns
The roadmap shows items in columns by status. A new workspace without Linear starts with four columns: Backlog, To Do, In Progress and Shipped. See Roadmap.
Vote
A vote shows that a person wants an item. Votes help you see which requests matter most. See Voting.
Comment
A comment is a reply on an item. Comments can include images. See Comments.
Changelog post
A changelog post tells customers about something you shipped. Your team writes posts on the Changelog page of the dashboard, and visitors read them in the Changelog tab of the board. See Changelog.
Visibility
Board access
Board access decides who can open the board at all. You set it in Settings > Visibility under Who can open the board:
| Option | Who can open the board |
|---|---|
| Everyone | Anyone with the link. |
| Signed-in people | Visitors must sign in first. Any account works. |
| Invited only | Only your team and your customers' people. Everyone else sees a private notice. |
See Board access.
Audience
The audience of an item decides who sees that item. It is set on the item itself:
| Audience | Who sees the item |
|---|---|
| Everyone | Everyone who can open your board. |
| Only my team | Only your team. |
| Specific customers | Only the customers picked for the item, plus your team. |
See Item audience.
Default audience
The default audience is the board-wide audience under Who sees each item in Settings > Visibility. Items imported from Linear follow it, unless a label rule changes their audience.
Label rule
A label rule sets the audience for many items at once, based on their labels. You add label rules under Who sees each item in Settings > Visibility.
Linear
Sync direction
The sync direction decides how Feedvote and Linear share work:
- Two-way sync imports Linear issues into Feedvote, and keeps both tools updated when either side changes.
- Send to Linear only sends feedback created in Feedvote to Linear. Nothing is ever imported from Linear into Feedvote.
See Two-way sync.
Import mode
With two-way sync, you choose what to import. For example, Projects only turns each Linear project into a roadmap item. Projects + issues imports Linear projects and the issues inside them, linked together in Feedvote. See Import filters.
Integration
An integration connects Feedvote to another tool. You connect integrations in Settings > Integrations. Today you can connect Linear, Slack, Discord and Webhook. See Integrations overview.
Common questions
What is the difference between a customer and a contact?
A customer is a group, such as one company. A contact is one person inside that customer, added by email.
What is the difference between board access and audience?
Board access decides who can open the board at all. Audience decides who sees each item once they are inside.
Where do I change who sees an item?
Change the audience on the item itself. To change many items at once, use label rules under Who sees each item in Settings > Visibility.
Is the public board the same as the portal?
Yes. Both words mean the page your customers open at your board URL.
Who can see items imported from Linear?
Items imported from Linear follow the default audience under Who sees each item in Settings > Visibility. If the default is Everyone, everyone who can open the board sees them unless a label rule limits them. If the default is Only my team, only your team sees them unless a label rule shares them.